Support & Help

Have you trouble using parts of the database? Do you observe unexpected results? Please follow these steps:

 
  1. If you are using YHRD.ORG with an unsupported browser: Update. Now.
  2. Check that all modern techniques needed to use this website are available: Tech Check. Please inform your local administrator about failing parts of this test.
  3. Did you login before you started searching the database? Otherwise you'll be restricted to two searches, even if you got an account.
  4. Please don't use the "Next" and "Back" buttons of your browser, it's likely to cause problems with integrated maps and AJAX requests.
  5. Do you block ads? Please make sure that neither Google Analytics nor Google Maps are blocked.
  6. Search in the Spam folder of your email account, when looking for missing activation/validation emails from the server.
 
If anything else, contact us.

Last modified 3 years and 6 months ago by Sascha Willuweit